Occupational Health Services in Birmingham & West Midlands | Virtual & Telephone Appointments

Comprehensive Occupational Health Assessments

At Neptune Health, we provide full-spectrum occupational health services for businesses and employees throughout Birmingham and the West Midlands. Whether you need face-to-face consultations or prefer our flexible virtual or telephone appointments, our SEQOHS-accredited team ensures expert care and compliance.

Why Occupational Health Matters

Occupational health supports the connection between your workforce’s wellbeing and productivity. Our services help to:

  • Assess whether health issues impact work performance and whether work impacts health

  • Reduce sickness absence and support sustainable return to work

  • Help employers meet legal obligations and promote a safe working environment

Our Service Offerings

We cater to a wide range of assessments and workplace health needs:

  • Management referrals (absence reviews, adjustments)

  • Pre-employment medicals

  • Health surveillance (for noise, vibration, hazardous substances)

  • Return-to-work assessments

  • Virtual & telephone consultations (ideal for remote workers in Birmingham & West Midlands)

  • Ergonomic and DSE assessments

Virtual & Telephone Appointments – Flexible and Efficient

We recognise that many businesses and employees prefer remote access. That’s why we offer secure video and telephone consultations across Birmingham and the West Midlands — delivering the same high standard of care from wherever you are.

Frequently Asked Questions – Occupational Health Assessments

What is an occupational health assessment?

An occupational health assessment is a professional evaluation of how an employee’s health may affect their ability to work, and how their work may affect their health.

How can I make a referral for an occupational health assessment?

You can refer via phone at 0121 221 2201, email admin@neptunehealth.co.uk, or complete our online referral form. Provide the employee’s name, role, and reason for referral.

Do I have to attend an occupational health assessment?

Attendance is voluntary, but engaging helps your employer receive accurate fitness-for-work advice and ensure you receive the right support.

When will the report be ready?

Standard turnaround for reports is 24- 48 hours post-assessment depending on the complexity and whether further information is required.

How long does an occupational health appointment take?

Most assessments last 30–45 minutes. The duration may increase if additional tests or surveys are required.

Who can refer someone for an occupational health assessment?

Employers, HR teams, line managers can refer employees. Self-referrals are also accepted for independent fitness-for-work evaluations.

Is my information confidential?

Yes — all assessments follow strict medical confidentiality and GDPR standards. Reports are shared only with your consent.

Do you offer virtual or telephone appointments?

Yes — we provide secure and flexible virtual and telephone consultations across Birmingham and the West Midlands for remote teams and multi-site employers.

Can I get a copy of my occupational health report?

Absolutely — once shared with your employer, you will receive a personal copy of your assessment report.

Can an occupational health report affect my job?

No — the assessment provides guidance. Employment decisions remain with your employer; our role is to provide expert medical advice to support safe work.

Does occupational health overrule a GP sick note?

Occupational health does not medically overrule a GP fit note, but an employer can choose to rely on the occupational health opinion when making workplace decisions.

A GP fit note gives a general view of your health and ability to work, while occupational health assessments focus on your specific job role, workplace risks, and reasonable adjustments.

Under UK employment law, employers may give more weight to the occupational health report, as it provides detailed, workplace-specific advice to support safe and sustainable return to work.

At Neptune Health, our clinicians work collaboratively with employees, GPs, and employers to ensure consistent, evidence-based recommendations that meet HSE and ACAS guidance.

What is the cost of an occupational health assessment?

At Neptune Health, the cost of an Occupational Health Physician assessment is £350, while an Occupational Health Advisor assessment is £265.

A Physician assessment (carried out by a consultant occupational health doctor) is recommended for:

  • Complex or long-term sickness absence cases

  • Mental health conditions such as stress, anxiety, or depression

  • Employees with multiple or long-term medical conditions

  • Cases that may require a fitness for work opinion, reasonable adjustments, or advice related to ill-health capability

An Advisor assessment is suitable for short-term absences, routine management referrals, and return-to-work assessments where the case is straightforward.

Both types of assessments include a full consultation, comprehensive report, and clear, evidence-based advice for employers and employees.
Our reports are usually completed within 24–48 hours, ensuring timely and actionable guidance.

Book an Occupational Health Appointment

To schedule your assessment in Birmingham or anywhere in the West Midlands:
👉 Make a Referral Online
📞 Call: 0121 221 2201
📧 Email: admin@neptunehealth.co.uk
We offer in-clinic, virtual and telephone occupational health assessments with rapid reporting and practical workplace advice.